Our Services

Even a minor error on a computer can cause catastrophic problems for the small business owner. Speedy resolution is essential which is why we maintain the flexibility in Easy Computer Services to respond quickly when our clients really need us

Domestic Customer's Websiteneed urgent help? call 01908 614 400need to set-up a wireless network?is your information at risk?

Tailored IT Support

This sliding scale of support solutions can be tailored to your unique, business requirements.

Gold

  1. Priority, unscheduled on site support.
  2. Telephone support for two, designated contacts.
  3. Online helpdesk.
  4. Remote server and desktop support.
  5. Monthly, on site server check and client upgrades.
  6. Ongoing, proactive recommendations for changes and upgrades to optimise your IT efficiency.
  7. Free installation of new technology purchased from Easy Computer Services.
  8. Up to five hours on and off site support each month.
  9. 35% discount on support services that exceed five hours each month.

Silver

  1. Telephone support for two, designated contacts.
  2. Online helpdesk.
  3. Remote server and desktop support.
  4. Next working day, on site support.
  5. Ongoing, proactive recommendations for changes and upgrades to optimise your IT efficiency.
  6. Free installation of new technology purchased from Easy Computer Services.
  7. Up to three hours remote support each month.
  8. 30% discount on support services that exceed three hours each month.

Bronze

  1. Telephone support for a designated contact.
  2. Online helpdesk.
  3. Remote server and desktop support.
  4. Scheduled on site support.
  5. Ongoing, proactive recommendations for changes and upgrades to optimise your IT efficiency.
  6. Free installation of new technology purchased from Easy Computer Services.
  7. Up to one hour remote support each month.
  8. 25% discount on remote support exceeding one hour each month.